Latest Coronavirus Updates

Update 03-04-20 (GCSE update)

Dear Year 11 & Year 10  Pupils, Parents and Carers,

The Department for Education has released guidance today on how pupils will be awarded their GCSE certification. The Document linked here explains it in detail but I would like to direct you to some of the key messages:

  • > At the moment, only Year 11 will be awarded grades. They are still consulting on Year 10 but at this point they are only asking for Year 11 data to be submitted.
  • > Teachers will use all of the data and information we have gathered on you to help us to decide what grade we think you would have got. This is not new to us. We do these predictions every year in school and I can assure you that the predictions our teachers make are always VERY close to the actual grades pupils are awarded.
  • > Teachers CANNOT tell you or your parents what grade we award you.
  • > The grade we give you is not the final grade – the exam board will standardise the grades across the whole country. Remember though, our school has been performing above the national average for some years now, and they will take that into account.
  • > The work you are doing now can be used to support your grade BUT we must not disadvantage any pupil who cannot complete work. So doing work now can help your grade but not doing work will not move your grade down. We can still use the information we already have on your progress to date.
  • > Colleges and apprenticeships will accept these grades
  • > You can appeal the grade you are awarded
  • > You will be given the chance to resit your exams, should you wish to do so, next academic year.
There is lots more information in the linked document above. Please take time to read it through.

I hope you are all staying safe.

Take care

Mrs Doward


Update for Students: 30-03-20

Below you will find your timetable for home learning. The link will take you to a slideshow, each slide show has an audio message from Headteacher Mrs Doward. Make sure you read the slides and play the messages.

Audio will play once you click the play button on the file in bottom right hand corner of each slide. IOS devices (iPhone/iPads) may need to use Google Chrome.

Year 7 & 8

Year 9

Year 10

Year 11


Update for Parents: 30-03-20

Dear Parents and Carers,

A little guidance from Asda on using the gift card you received from us: 

  • > To use an e-gift card in-store, your customers should load the gift card website address on a mobile device or bring this printed out into store. It can then be used on any checkout type. If using a self-scan checkout, wait until after you have scanned your items, choose pay now, other payment methods and gift card. Then scan the barcode.
  • > To use an e-gift online, your customer will need to open the gift card website address. They can then use the card number and PIN number to spend this online.


Update 2: 27-03-20 (for Parents):  

Dear Parents and Carers,

What a fortnight it has been! I want to thank you all for your support, your feedback and your patience! All three have been greatly needed and appreciated.

We now begin our Easter holiday for 2 weeks. Over this period, no work will be set  on a daily basis and you and your children can enjoy your time together – in your house!

Home learning will begin again on the 14th April. We have been listening to you and our children and we have made a plan for home learning after this 2 week break which will make home learning a lot easier. I will be updating our website with what that will look like over the next few days so you can all rest assured that the plan is in place and know what it looks like.

GM and Trafford police have noticed that some pupils across the borough are planning a mass gathering. I am sure that our children have more sense than to get involved in this. Nonetheless, I have sent our children a message about this directly. Please ensure that your child does not get involved – peer pressure can be very persuasive! The police are taking this very seriously and I would also have to take action against any SHS pupil getting involved. Please remind them that it is now the law to Stay in and avoid gatherings.

I am still working over Easter. Please do not hesitate to get in touch about ….anything. If you’re concerned about the new learning plan; if you are ill and need help; if you don’t have enough food; if you are worried about your child. If you need help, tell us.

Take care and stay safe


Update 1: 27-03-20 (for Students):  

Dear Students,

There are rumours across Trafford of a plan for pupils to gather together over the holidays.

I am absolutely certain that no SHS pupil would get involved in this. It would endanger EVERYONE in our community, indeed, the country! If you are tempted to get involved please think about the people you care about and the risk that you would be bringing back into your house. It is not worth it.

I am in touch with GM And Trafford Police. They will be patrolling. They will take video evidence. They will use CCTV to monitor who is out. They will catch those who are silly enough to get involved.

If there are any SHS pupils involved, it goes without saying, I will also take action. You are a Stretfordian at all times and you uphold our schools values – Community, Apire, Resilence and Education. Do not let your community down.

If friends outside of our school are pressuring you to go – tell them no. Tell them that you know you will be caught. Tell them you know that it is dangerous. Tell them you are not willing to put your family in danger. Tell them that they should do the same – STAY IN.

Take care

Mrs Doward



Update 2:  25-03-20

Dear Stretfordians

“More than ever before in human history, we share a common destiny. We can master it only if we face it together.” – Kofi Annan

Couldn’t have put it better myself! We know that life is difficult right now – but we also know that nobody is in this alone. We have our SHS community -pupils, staff, families, carers and parents. We maybe practicing isolation (thank you!) but that does not mean you are on your own.

That’s one of the reasons why it is so important that you keep up with your work and respond to staff. Yes it’s about keeping up with your learning. But more importantly, it is a way for us all to keep in touch with each other.

I know that some pupils have felt they haven’t had enough work and others are feeling that they are getting too much. Your feedback on this is so important – thank you. You are helping us to make adjustments to find a balance which works for everyone.

I’ve had such an education in technology and social media this week. I have joined Mr Syed’s maths lessons on YouTube, seen ‘lives’ on Instagram and I have been following everything that you’ve been doing with great interest. I wonder if Mr Othman will ever be beaten for example!

I want to thank those of you who have been responding to emails and returning work. You are amazing because I know it is not easy to manage your learning on your own. It is a HUGE skill to master. To others who may be struggling: keep going; establish a routine; it will get easier.

Parents and carers – you may be interested to know that the government has set up a WhatsApp group which will send you all the latest COVID-19 updates. I think this is a great idea. If you would like to join it simply add 07860064422 as a contact in WhatsApp and send the message ‘Hi’. You will then be registered.

I am thinking of you all everyday and hope that you are safe and well.

Take care



Mrs Doward


Update 1:  25-03-20

Trafford’s Community Response leaflet COVID-19


Update 24-03-20

Dear Stretford

I am emailing you to remind you how important it is that you stay in touch with us.

Your Form Tutors will email you daily. You must reply to this email to let them know you are ok. Even if you just write ‘I’m ok’. We will worry about you if you do not reply.

Your class teachers will still be setting and marking your work. It is important that you establish a routine to stay on top of this. It is important that your return assignments. If you are struggling with your work or the amount of work you have, email your teacher. Don’t just ignore it.

We are having problems getting some of the books we ordered. Please be patient with us – we are trying our best but we know that delivery companies are struggling.

School is now closed until further notice. We do not know when we will reopen. The government will tell us when it is safe to do so. That is why we must all keep on top of our learning.

You will not be getting school work to do from Monday  30th March as you will begin your Easter holidays. We will be sending work again from Tuesday 14th April.  However, all of SHS are still here for you. If you have a problem – contact us. You can still email me

Most importantly – stay in your homes. Do not go outside unless you absolutely have to. This is Serious and you must do your bit to help everyone. Don’t give your mum, dear or carer a hard time for making you stay in. They are doing it because they love you.

Take care of yourselves and your families.

Mrs Doward




Update 23-03-20

Dear Stretford

The PM has just spoken to the country about what we are facing  ahead and what we can do to help. Please read his message below:

The coronavirus is the biggest threat this country has faced for decades – and this country is not alone.

All over the world we are seeing the devastating impact of this invisible killer.

And so tonight I want to update you on the latest steps we are taking to fight the disease and what you can do to help.

And I want to begin by reminding you why the UK has been taking the approach that we have.

Without a huge national effort to halt the growth of this virus, there will come a moment when no health service in the world could possibly cope; because there won’t be enough ventilators, enough intensive care beds, enough doctors and nurses.

And as we have seen elsewhere, in other countries that also have fantastic health care systems, that is the moment of real danger.

To put it simply, if too many people become seriously unwell at one time, the NHS will be unable to handle it – meaning more people are likely to die, not just from Coronavirus but from other illnesses as well.

So it’s vital to slow the spread of the disease.

Because that is the way we reduce the number of people needing hospital treatment at any one time, so we can protect the NHS’s ability to cope – and save more lives.

And that’s why we have been asking people to stay at home during this pandemic.

And though huge numbers are complying – and I thank you all – the time has now come for us all to do more.

From this evening I must give the British people a very simple instruction – you must stay at home.

Because the critical thing we must do is stop the disease spreading between households.

That is why people will only be allowed to leave their home for the following very limited purposes:

  • shopping for basic necessities, as infrequently as possible
  • one form of exercise a day – for example a run, walk, or cycle – alone or with members of your household;
  • any medical need, to provide care or to help a vulnerable person; and
  • travelling to and from work, but only where this is absolutely necessary and cannot be done from home.

That’s all – these are the only reasons you should leave your home.

You should not be meeting friends. If your friends ask you to meet, you should say No.

You should not be meeting family members who do not live in your home.

You should not be going shopping except for essentials like food and medicine – and you should do this as little as you can. And use food delivery services where you can.

If you don’t follow the rules the police will have the powers to enforce them, including through fines and dispersing gatherings.

To ensure compliance with the Government’s instruction to stay at home, we will immediately:

  • close all shops selling non-essential goods,​ including clothing and electronic stores and other premises including libraries, playgrounds and outdoor gyms, and places of worship;
  • we will stop all gatherings of more than two people in public – excluding people you live with;
  • and we’ll stop all social events​, including weddings, baptisms and other ceremonies, but excluding funerals.

Parks will remain open for exercise but gatherings will be dispersed.

No Prime Minister wants to enact measures like this.

I know the damage that this disruption is doing and will do to people’s lives, to their businesses and to their jobs.

And that’s why we have produced a huge and unprecedented programme of support both for workers and for business.

And I can assure you that we will keep these restrictions under constant review. We will look again in three weeks, and relax them if the evidence shows we are able to.

But at present there are just no easy options. The way ahead is hard, and it is still true that many lives will sadly be lost.

And yet it is also true that there is a clear way through.

Day by day we are strengthening our amazing NHS with 7500 former clinicians now coming back to the service.

With the time you buy – by simply staying at home – we are increasing our stocks of equipment.

We are accelerating our search for treatments.

We are pioneering work on a vaccine.

And we are buying millions of testing kits that will enable us to turn the tide on this invisible killer.

I want to thank everyone who is working flat out to beat the virus.

Everyone from the supermarket staff to the transport workers to the carers to the nurses and doctors on the frontline.

But in this fight we can be in no doubt that each and every one of us is directly enlisted.

Each and every one of us is now obliged to join together.

To halt the spread of this disease.

To protect our NHS and to save many many thousands of lives.

And I know that as they have in the past so many times.

The people of this country will rise to that challenge.

And we will come through it stronger than ever.

We will beat the coronavirus and we will beat it together.

And therefore I urge you at this moment of national emergency to stay at home, protect our NHS and save lives.

Stretfordians – you can make a difference here. #StayinStaysafe

Mrs Doward

Dear Parents/Carers,

The school will be open on Monday for children of parents who work in essential services or vulnerable children who CANNOT be supervised safely at home.

The list of these essential services can be found here:

Children who do not fall into these groups should remain at home with appropriate care.

There is no stipulation as to both parents being key workers but we recommend that, where possible, parents working in these sectors carefully consider if you are able to keep your child/children at home safely. And every child who can be safely cared for at home should be.

The guidance also states that the following principles be applied:

1. If it is at all possible for children to be at home, then they should be.

2. If a child needs specialist support, is vulnerable or has a parent who is a critical worker, then educational provision will be available for them.

3. Parents should not rely for childcare upon those who are advised to be in the stringent social distancing category such as grandparents, friends, or family members with underlying conditions.

4. Parents should also do everything they can to ensure children are not mixing socially in a way which can continue to spread the virus. They should observe the same social distancing principles as adults.


Please contact us immediately if you feel your child falls into the categories above and you would like your child to access this in-school provision.


We have also had guidance about what is going to happen for our Year 11 pupils and their GCSE certification. The statement is below:

The government’s priority is now to ensure affected students can move on as planned to the next stage of their lives, including going into employment, starting university, college or sixth form courses, or an apprenticeship in the autumn.

This means ensuring GCSE, A and AS level students are awarded a grade which fairly reflects the work that they have put in. There will also be an option to sit an exam early in the next academic year for students who wish to. 

Ofqual will develop and set out a process that will provide a calculated grade to each student which reflects their performance as fairly as possible, and will work with the exam boards to ensure this is consistently applied for all students. 

The exam boards will be asking teachers, who know their students well, to submit their judgement about the grade that they believe the student would have received if exams had gone ahead.

To produce this, teachers will take into account a range of evidence and data including performance on mock exams and non-exam assessment – clear guidance on how to do this fairly and robustly this will be provided to schools and colleges. 

The exam boards will then combine this information with other relevant data, including prior attainment, and use this information to produce a calculated grade for each student, which will be a best assessment of the work they have put in.

Ofqual and exam boards will be discussing with teachers’ representatives before finalising an approach, to ensure that it is as fair as possible. More information will be provided as soon as possible.

The aim is to provide these calculated grades to students before the end of July. In terms of a permanent record, the grades will be indistinguishable from those provided in other years. 

We will also aim to ensure that the distribution of grades follows a similar pattern to that in other years, so that this year’s students do not face a systematic disadvantage as a consequence of these extraordinary circumstances.


I hope this helps to clarify and put some of your concerns at rest regarding GCSE exams and outcomes.

As always, stay safe and take care.  Email if you have questions or concerns.


Mrs Doward

Update 1 – 20.04.20

Dear Stretford

First and foremost – thank you all for being fab! I could start writing all the ways in which you are fab but this message would never end!

Next week, the school is open BUT only for a small number of children. The advice from the government is very clear – if pupils can learn from home, then they should stay at home. This will mean there are as few people as possible in the school and that means we can keep everyone as safe as possible.

We will be contacting those who are coming into school directly today.

For everyone else, I know it is a challenge but please keep up your fantastic work at home. Most importantly, stay in touch – with us and with each other. We are actually blessed to have so many ways we can communicate with each other.

I want to remind you that our school rules of Ready, Respect, Safe still stand – they are just as useful now whether it is at home or on social media.

For example, at home:

Ready – don’t wait to be told to do something like your work, making your mum a cup of tea or doing the hoovering. Be ready to step up maturely to do your bit.

Respect – with so many people staying home in the house, things can get tense. I know – I’m a mum! Remember, everyone is under pressure so be respectful and kind to the people you love. It will make a difference.

Safe – this is a difficult one…let me see what advice I can give here..oh yes: #WASHYOURHANDS and #StayinStaysafe!

Take care of yourselves and each other,

Mrs Doward

Update 2 – 19.04.20

Dear Parents/Carers

I shared with you yesterday that we have an SHS family with a confirmed COVID-19 case within their extended family. I am pleased to report that the family are doing well. I have sent our love to them on all of our behalf.

I have talked to Public Health England again today and they confirmed that, as the school was closed at the time, the risk was mitigated. However, as a whole school we will be still be shut tomorrow to allow a full 7 days of isolation. From Monday, the school will be shut to most pupils as per the government instruction. The closure is indefinite at this point so we do not have a reopening date for all pupils yet.

However, we are looking at what we, as a school, can do to help the National effort in this time of crisis – in particular our vulnerable children and children of key workers. We are sending parents a short questionnaire to help us to identify key worker parents and parents of children with SEND who would like us to make in school provision for their children available to them. It is really important that every parent fills in this questionnaire so that we can help you all during this time. There is a space to record your wishes if you have made arrangements for your child/children to continue to work from home -even if you are a key worker or a parent of a child with SEND.

Yesterday, we sent out vouchers to all families entitled to free school meals. I believe this is better than bringing these children into school for a meal because the money can be used to feed a whole family and I know some of you are struggling. If you are not entitled to FSM but are struggling, please let me know. Do not suffer in silence.

Many of our Year 11 are devastated and I understand that completely. They have been working so hard and have been so focused – they wanted that chance to show what they could do. Please reassure them that we know them, we know what they are capable of and they will not be disadvantaged. They also want to know if they will have a leavers assembly, if they can sign shirts, see their teachers. We cannot do that tomorrow because of the advice from the PHE but we will do something for them.  Watch this space!

Some of our children have told me they are getting too much work and I have asked our teachers to be mindful of that. It will take a while to get the balance right. Feedback on this is so useful so please feel free to let me know of any issues.

Finally, thank you for the many emails I have received wishing our staff, myself and my daughter Sophie a quick recovery. I am delighted to say we are all doing well.

As always, email me with any concerns –

Stay safe and take care.


School Update 1 – 19.03.2020

Dear Stretford

Yes I know – questions, questions questions!

Some key messages first:

Our school building is closed. SHS is not a building. SHS is our people. SHS carries on. We have not stopped caring, believing in you, wanting the best for you just because a building is closed. We are Community.

You know we are Aspirational for every member of of our school. You need to stay focused on your aspirations. Here’s something for you to think about or even do as a task. Imagine your life on a time line – starting from the moment you were born and going years and years into the future. On the past timeline, think about the important things that have happened in your life – your big moments so far. On the future part of the timeline, start to put in the things you would like in your life – your hopes, your wishes, your dream. On the present part of the timeline, put a circle around this year. This circle does not take anything away from your past. We will not let it impact on your future timeline. Indeed – your big questions are: what can you do in this circle to help your self and others in the circle? what can you do in this circle that actually helps with your future hopes, dreams and wishes. Our Aspirations still drive us.

This is a tricky time. It is normal to feel lots of emotions: fear, anger, confusion, frustration… the list could go on and on. Here’s the thing – it is easy to let these emotions overwhelm you. So lets do this: ask yourself – what are the 3 most important things in my life right now? Who do I love the most in life? What can I do to help? These questions will help to ground you and help you to realise you still have the people and things that matter most and that you can be a force for good at this time. This is where Resilience comes from.

Education is not about exams. We learn because human beings are curious and intelligent and have the capacity for greatness. So for those thinking, is there any point in learning – I say YES, Enjoy it!

SHS has always been about CARE – it still is!



Mrs Doward

School Update 2 – 18.03.2020

Dear Stretford

We have some guidance at last:

-Schools closed from Friday.

-Exams have been cancelled.

-They have not yet explained what they will do instead.

However, Headteachers across the country will be working together to make sure that our children will not be disadvantaged. I will be fighting for that with every breath I’ve got in my body.

Year 10 will obviously not sit exams this year.

I will update you when I can give you more details.

Stay in, stay safe!

Take care

Nicola Doward

School Update 1 – 18.03.2020

Dear Parents/Carers

First and foremost, I want to thank you all for having such wonderful children. As I knew they would, they’ve been working hard and sending me lots of updates about their progress.

Indeed, some have been working too hard by trying to complete everything that has been sent to them and working themselves to the bone without breaks. I sent out some guidance to pupils today with some basic advice about pacing themselves and staying in touch with their peers. I advised them to use their school timetable as a framework to work out which subjects to do and how much time to spend on each one of them. I reminded them to have regular breaks.

I have also asked them to tell me if they are struggling with a particular subject or piece of work and can’t contact their teacher. We want to limit the stress on our kids as much as possible.

I am also very aware that some families may well have more than one person at home who needs to use the family PC and that this could cause issues. I want you to know that we have ordered workbooks for pupils so that they have paper based resources to work from too. This is not to add to their workload – it is so that we can balance what needs to be done online and what can be done at the kitchen table!

Year 11 came in today to collect their resources, speak to their teachers and access their work on our network. Only 4 pupils were unable to make it in and we will deliver those packs directly to those families. Our Year 11 pupils came in, respectful of their time slots so that contact was staggered. Please thank them from me for being so very wonderful.

We are inviting Year 10 to do the same tomorrow. Workbooks for KS3 will be posted home as we have not yet had delivery.

We included the ASDA food vouchers for families entitled to FSM in the Year 11 Packs today and will do the same tomorrow. All others will be sent to families directly.

We have not had any updates on GCSEs as yet. Apologies.

I would like to share with you that I was not in school today as I have symptoms of the virus, as does my daughter and my family are now self isolating as per the guidance. We are both well.

I have had confirmation from a SHS family that a member of their extended family has been tested and confirmed as positive and all have been instructed to self isolate. Our love and prayers are with the family member for a full and speedy recovery and thoughts are with the family as a whole. The advice from Public Health England is that no further action is necessary as the school has been closed since Friday 13th March and the risk has been mitigated.

However, this is a stark message to us all. It is essential that we do the things we can do to mitigate the risk – namely wash our hands and stay in. I know that this will be difficult for lots of our young people. Their friends are so important to them. I recommend sticking to the expectation that they stay in but giving them a little more time to communicate with friends on social media. You will have never heard me say that before because it usually causes nothing but trouble! But in these circumstances, FaceTime, group calls, texting … if it helps them to stay in touch, let them – as long as they are using it maturely and sensibly. You may have to step up your spot checking just in case. Any issues, let me know.

As always, take care and stay safe. Email me if you need anything.

Nic Doward



School Update 17/03/2020

Dear Parents/Carers

First and foremost, thank you for your many, many emails last night and today. It was a difficult decision to make and I truly appreciate your understanding, support and even the challenge  to make sure that we continue to do our best for our children.

Some updates:

Work has been set on class charts for pupils today and I am already hearing lots of feedback from pupils and staff saying that our pupils are being conscientious and getting on with it! I am so lucky to be the head teacher of this school, with this community and our children who will work hard and do what is right even when it is challenging.

We have had staff training on how to use Google classroom today as some of our pupils have shared that they find this really useful. More staff should be able to communicate with our kids using this tool now.

We have scheduled drop ins times for Year 11 (Wednesday) and Year 10 (Thursday)  so that they can come to school to collect resources to help them work from home (if they and they’re households are symptom free). We are also arranging access to our school network so that they can email any saved work on our network to themselves at home.

I have been pushing for answers regarding what is going to happen regarding GCSEs as I know this is a major cause of concern for our senior pupils. I will continue to push until I get an answer. When I know, you will know.

I have arranged that those families who are entitled to free school meals will receive an email with a voucher up to the value of 2 weeks FSM which can be spent in Asda supermarket. I know it is not much but I hope it helps a little at this time.

My key message to our children  at the moment is:

Stay in, Stay safe!

Wash your hands!

Please let me know if you have any queries or concerns – only an email away!




School Update 16/03/2020

Dear Stretford

This is not an easy letter to write.

From tomorrow Tuesday 17th March, I am closing SHS to pupils until Tuesday 14th April.

I am making this decision following Prime Minister Johnson’s briefing at 5pm tonight where he updated advice that:

– All members of a household should self isolate for 14 days should anyone in the household have a fever or a cough.

– Pregnant women are now considered to be a vulnerable group.

The impact that this advice has on SHS staffing means it is not operationally possible to run the school safely.

Teachers will set work for pupils using Classcharts and will be in contact via email.

We find ourselves in this situation because we cannot follow all of the government’s advice AND keep our children and our Stretford families safe.

The staff members who have symptoms are not being tested. They won’t be tested because, thankfully, they are not seriously ill. I do not know if one, none or all have the virus. This is not acceptable. Staff who work in sectors which are not being advised to work from home should be tested. This would have allowed me to either keep the school open or to be able to identify who, if anyone, is at risk.

Even if we double up classes to accommodate staff absence, we cannot operate at this staffing level. I also do not feel comfortable grouping pupils into even bigger groups which increases the risk of spreading the virus.

The government make the point that the virus does not seriously affect children and young people. However, this does not mean that they won’t become ill or won’t become carriers unbeknownst to anyone. They then risk taking the virus home to their families. Families with pregnant mothers, families with elderly relatives,  family whose members might be poorly. Family members living in their house. People who are vulnerable and cannot be ‘socially distant’. This is not acceptable.

The government strategy is to build herd immunity – however, to keep schools open at this time risks driving the ‘herd’ over a metaphorical cliff. The number of those already sick across the country, the number who have died, is already a worry. The stats show this will get worse. The NHS was already under pressure. It will not cope with the onslaught. I am not willing to put Stretford High School families in amongst that herd.

In order to ensure that this does not happen, everyone must take responsibility. That means washing your hands. That means children should stay inside so that they don’t pick up and spread the virus. This is serious and needs to be treated as such. Our families and loved ones depend on us ALL being responsible and acting responsibly.

I know that this will cause families issues around childcare. I am sorry. I know it will cause our pupils, who are brilliant and conscientious, stress because they will be worried about their  learning. I am sorry. I know the ramifications of this move. I am sorry.

As always, I am here to answer your questions and concerns.

Yours sincerely

Mrs Nicola Doward



School Update 12/03/2020

Dear SHS Community

I know this is a difficult and scary time for lots of people – children and adults alike. Everyone has lots of questions and rightly so.  There are 3 questions that seem to be the biggest concerns.  I hope the documents below will help with these questions.

What are the risks to our children, staff and what can Stretford High School do about it? Read our SHS School Risk Assessment here

What has Stretford High School done so far and what are you going to do? Read our Coronavirus Safety Plan here

What are the government doing to help and protect us?


Update from DFE (12/03/2020)

Government coronavirus action plan

The government coronavirus action plan sets out what the UK has done to tackle coronavirus (COVID-19), and what we plan to do next.

The situation is constantly reviewed and action informed by expert science and advice, guided by the Chief Medical Officer and the Chief Scientific Adviser.

The action plan can be found here:


Action plan recap

The action plan sets out a four-phased approach in response to coronavirus – Contain, Delay, Mitigate, and Research, based on the latest scientific evidence.

The current emphasis is on the Contain and Research phases, however planning for Delay and Mitigation is already in train.

As part of the Contain phase, we have been providing advice to educational settings in England. We also launched a DfE helpline to manage the flow of increasing queries, from providers parents and young people.


How to wash your hands properly

Wash your hands more often for 20 seconds with soap and hot water.

Watch this short NHS film for guidance:

Teach young children how to wash their hands with the NHS handwashing song:

Public Health England recommends that in addition to handwashing before eating, and after coughing and sneezing, everyone should also wash hands after using toilets and travelling on public transport.


Department for Education coronavirus helpline

The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:

Phone: 0800 046 8687


Opening hours: 8am to 6pm (Monday to Friday)

If you work in a school, please have your unique reference number (URN or UKPRN) available when calling the helpline.


Where to find the latest information

Updates on COVID-19:

Guidance for educational settings:

Travel advice for those travelling and living overseas:

Educational resources:

Latest Department for Education information:


Update from DFE (11/03/2020)


Foreign and Commonwealth Office travel advice

As of 10 March, the Foreign and Commonwealth Office (FCO) has updated advice about travel to Italy. The FCO is currently advising:

-against all but essential travel to Italy

-against all travel to Hubei Province, in China

-against all but essential travel to the rest of mainland China

-against all travel to the cities of Daegu, Cheongdo and Gyeongsan in South Korea

The Foreign and Commonwealth Office is not currently advising against travel to any other country/territory as a result of COVID-19.

The latest travel advice can be found here:


Updated advice for travellers returning from Italy

On 10 March, Public Health England updated its travel advice for travellers returning from Italy. The advice can be found here:

Further information on what you should do if you are asked to self-isolate can be found here:


The importance of hygiene

Personal hygiene is the most important way we can tackle COVID-19, especially washing hands more; and the catch it, bin it, kill it strategy for those with coughs and sneezes.

How to wash your hands properly

Wash your hands more often for 20 seconds with soap and hot water.

Watch this short NHS film for guidance:

Teach young children how to wash their hands with the NHS handwashing song:

Public Health England recommends that in addition to handwashing before eating, and after coughing and sneezing, everyone should also wash hands after using toilets and travelling on public transport.


Educational resources

The e-Bug project is led by Public Health England and has a dedicated webpage for learning resources on hand washing and respiratory hygiene.

Resources are currently available for KS1, KS2 and KS3 and can be used in various settings including schools:


Department for Education coronavirus helpline

The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:

Phone: 0800 046 8687


Opening hours: 8am to 6pm (Monday to Friday)

If you work in a school, please have your unique reference number (URN or UKPRN) available when calling the helpline.


Where to find the latest information

Updates on COVID-19:

Guidance for educational settings:

Travel advice for those travelling and living overseas:

Educational resources:

Latest Department for Education information:


Update from DFE (10/03/2020)


Government coronavirus action plan

Yesterday, the Prime Minister confirmed that the government’s response to COVID-19 remains in the Contain phase – the first phase in the government’s coronavirus action plan.

The coronavirus action plan was launched last week. This document sets out what we have done to tackle coronavirus (COVID-19), and what it plans to do next, depending upon the course the current coronavirus outbreak takes.

The action plan can be found here:

Advice from Public Health England continues to be for education and children’s social care settings to remain open, unless advised otherwise. We are continually reviewing how best to support all educational settings and the impact of any measures will be considered carefully before being implemented.


Updated travel advice for travellers returning from Italy

Yesterday, Public Health England updated their travel advice, recommending that anyone returning from Italy should self-isolate, even if you do not have any symptoms. If you do develop symptoms, call NHS 111.

The latest travel guidance can be found here:

Further information on what you should do if you are asked to self-isolate can be found here:


The importance of hygiene

Personal hygiene is the most important way we can tackle COVID-19, especially washing hands more; and the catch it, bin it, kill it strategy for those with coughs and sneezes.

Wash your hands more often for 20 seconds with soap and hot water

In addition to handwashing before eating, and after coughing and sneezing, both children and staff should also wash hands after using toilets and travelling on public transport.

Public Health England has a dedicated webpage with a range of posters and digital materials at:

Sign up is quick, free and means you will be alerted as more resources are made available.

Department for Education coronavirus helpline

The Department for Education coronavirus helpline is now available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:

Phone: 0800 046 8687


Opening hours: 8am to 6pm (Monday to Friday)

If you work in a school, please have your unique reference number (URN or UKPRN) available when calling the helpline.

Where to find the latest information

Updates on COVID-19:

Guidance for educational settings:

Travel advice for those travelling and living overseas:

Educational resources

Latest Department for Education information:


Advice on the coronavirus for places of education

We are continuing to receive regular updates and advice regarding the Covid-19 virus.

The following link is useful to assist schools and other educational settings in providing advice for pupils, students, staff and parents or carers.

You should also use the dedicated helpline for assistance as follows:

Phone: 0800 046 8687


Opening hours: 8am to 6pm (Monday to Friday)


Public Health England has released advice on the coronavirus for places of education.