Safeguarding & Sources of Support

Safeguarding & Sources of Support

Stretford High is committed to keeping students and families happy and safe. We know that many things can impact on this and we endeavour to keep everyone involved with the school up to date and informed around safeguarding.

Staff in school receive regular updates giving them information and key topics so that we are able to support and respond appropriately and safely. We aim for all staff in school to have the skills and knowledge needed to best support those most in need and hope you find these helpful and informative. Should any of these issues be affecting you, or you are concerned about a child or family, please contact Trafford First Response on 0161 912 5125. You can find out more information on their website Trafford Children’s First Response.

You can also contact school by emailing should you have a concern, and the team will get back to you. 


Our school is part of a project, which is run between Trafford Local Authority, schools and Greater Manchester Police. The project called Operation Encompass, has been designed to provide early reporting of any domestic abuse incidents that occur outside school, which might have an impact on a child in school. This is communicated through a secure email to school following an incident.

The project ensures that at least one member of the school staff, known as the Key Adult, is available to liaise with children’s services and the police and to use the information that has been shared, in confidence.

In this way, we aim to support each child who has been involved in, or witnessed, a domestic abuse incident.

The Key Adults at Stretford High School are Miss L Murton and Mrs D Lee.

If they receive an Encompass notification they will make sure that a person the child trusts is available to help – if the child needs this. Most of the time this support is silent; keeping a careful eye on him or her and making sure the child has a calm school day. The confidential information is ordinarily not shared with all staff, just an agreement on how to help, if needed.

All schools have a duty to share any information with other organisations if they feel a child is at risk of being hurt. The Key Adult may contact other organisations.

The sharing of information from the police allows the school to be ready to help your child straight away, and it means that parents are aware that the Key Adult knows that something has happened. Parents can come and talk to our Key Adult. The Key Adult can point you towards other people that can help.

Our aim is to support children and their families.

Sources of support

If you feel like you’re struggling right now, you’re not alone. We’ve gathered contact information for some helplines, so you know where you can turn to if you need some help Remember, it’s ok not to be ok.

Family life –

Family lives:

(Support on any aspect of parenting and family life. Freephone)

Phone: 0808 800 2222




Website: Helping Families / Barnardo’s (barnardo’

Mental Health –


Phone: 116 123




Phone 0300 123 3393



If you’re worried about your child:

Young Parents Helpline:

Phone: 0808 802 5544

Website: Parents Mental Health Support / Advice for your child / Youngminds

Domestic Abuse – 

Trafford Domestic Abuse Service (TDAS):

Phone: 0162 872 7368

Website: Contact / TDAS / Trafford Domestic Abuse Service

National Domestic Abuse Helpline:

Phone: 0808 2000 247


Men’s Advice Line:

Phone: 0808 8010 327


Galop (free, LGBT+):

Phone: 0800 999 5428


Alcohol, Drugs and Gambling – 


Phone: 0300 123 1110

Frank (for support around Drugs & Alcohol):

Phone: 0300 123 6600


National Gambling Helpline:

Phone: 0808 8020 133


Adfam (for families of those affected Drug, Alcohol, Gambling problems):


Keeping Children Safe –


Website: NSPCC / The UK children’s charity

Protecting children from online sexual abuse:

Website: CEOP Education –

Online safety advice and resources for parents/carers:

Website: Parents & Carers – Childnet

Young Carers –

Trafford Carers Centre:

Phone: 0161 848 2400

Website: Young Carer Support (


Websites: StonewallThe Proud Place – Manchester’s LGBTQ+ Community Centre (

Health – 

ChatHealth is a confidential NHS text messaging service offering advice and support to Trafford young people aged 11-16 with questions and queries about their health and wellbeing. 

Text: 07312263056

Website: Trafford School Nurses launch ChatHealth service – Trafford LCO

Food – 

Stretford Foodbank:

Website: Get Help / Stretford Foodbank

The Bread & Butter thing:

Website: Bread & Butter thing

Trafford Assist

Website: Trafford Assist